Q&A

Q&A

What are the rental conditions?

In general, we require that customers renting the floating platform be in good physical condition and able to swim. Children are welcome without age restrictions; however, this type of activity is not recommended for infants. Wearing a life jacket is mandatory for children under 10 years old. Minors must be accompanied by a parent. Before any rental, the general rental conditions must be read, approved, and signed.

Are kayaks & SUP boards included in the rental price?

Yes! For each rental, 2 kayaks and 2 SUP boards are included.

What should I bring on the day of the rental?

Your best swimwear, a beach towel, sun protection items such as rash guards (preferably over sunscreen to protect the environment), a hat, sunglasses, and, of course, your good mood!

Can I bring my own food and drinks?

Yes! You can bring anything you wish to drink and eat on board, even your own cooler if you prefer. The raft is equipped with a cooler filled with ice, a cutting board, a knife, plastic cups, a corkscrew, and a trash can (with bags). Please note that cutlery and plates are not provided!

Do I need to bring ice for the cooler?

Not necessary! The cooler comes filled with ice. If needed, additional ice bags can always be purchased on-site.

What are the rental hours?

The platform is available from 10 a.m. to 5 p.m. for a full day. Or from 10 a.m. to 1 p.m. or 2 p.m. to 5 p.m. for a half day.

How many people can board?

A maximum of 12 people, including children.

Can I bring a hookah or shisha for smoking?

Sorry, this type of product is not allowed as the glowing coals could damage the plastic floor and cause irreversible harm to the structure.

Can I use my own BBQ on the raft?

Unfortunately, this is not possible. Only the Radeau Bleu’s gas BBQ (available as an option) is permitted on the platform. It comes with cooking utensils, an apron, and 2 gas bottles. Just bring your grilled items, and you’re all set!

We are fewer than 6 people; can we still book?

Certainly! Whether you’re just a couple, a few friends, or a small family, there is no minimum limit on the number of people to reserve your day. However, the minimum charge remains for 6 people.

Will someone stay on-site during my rental?

No. Once the rental agreement is signed, you’re the captain of the Raft for the day. We’re available to assist you in transporting your belongings with the dinghy upon arrival and when you depart at the end of the day. But rest assured, we’re here for any assistance you may need, and we’re never too far away.

Can we have food and drinks delivered?

Yes! We collaborate with various restaurants and shops located at the Marina de l’Anse Marcel. Place your order by phone, and we will handle the delivery directly to the platform.

In case of cancellation, will I get my deposit back?

If you cancel less than 24 hours before the day of your rental, the deposit cannot be refunded. In the event of bad weather or unfavorable conditions, we will attempt to reschedule the rental together. If that’s not possible, the deposit will then be refunded.